Distribution information
Fpfly Order Process Guide
As a leader in the drone fiber optic industry, Fpfly is dedicated to innovation and customer trust, providing you with an exceptional shopping experience. Below is a detailed explanation of our order process.
Order Successful
Once your order is successfully placed, a confirmation email will be sent to your registered email address. If you have any specific requests regarding your order, please contact us as soon as possible before the order enters the processing stage. We will do our best to accommodate your needs.
Order Processing
Important Notes:
- For orders containing multiple items, the processing time will be based on the item with the longest processing time.
During this stage, we will conduct strict quality checks on your items and carefully package them to ensure safe shipping. We are pleased to inform you that most orders can be processed and shipped within 7 days. However, some orders may require 7-15 business days, depending on stock availability.
Key Information:
Processing time does not include shipping time. The total time to receive your order is:
Processing Time + Shipping Time
If you have any questions, please submit a ticket through our Support Center. Our dedicated customer service team will contact you within 24 hours.
Domestic Shipping (China)
We deliver packages through the following logistics partners:
- SF Express
- JD Logistics
If you require a special shipping method, please note it in the comments section when placing your order. We will arrange it according to your request.
International Shipping
We deliver packages through logistics partners based on the destination country.
If you require a special shipping method, please note it in the comments section when placing your order. We will arrange it according to your request.
Delivered
Helpful Tips:
- Tracking numbers may take 3-7 days to become active on the tracking website. If the information is temporarily unavailable, please try again later.
- Even if tracking updates are delayed, the estimated delivery time remains valid.
For added peace of mind and a better shipping experience, we highly recommend purchasing a tracking number and shipping insurance at checkout.
Contact Us
Whether you encounter issues during shipping or after receiving your items, feel free to contact the Fpfly customer service team. Our professional representatives will provide you with a prompt and satisfactory solution.
Fpfly – Your one-stop solution for drone fiber optics. The trusted choice of customers worldwide.