Terms of use

Fpfly Terms of Service and Disclaimer

As a leader in the drone fiber optic industry, Fpfly is dedicated to providing efficient and transparent services to customers worldwide. Below are our terms of service and disclaimer to help you better understand our policies and procedures.

Website Usage Rules

• Access Rights: You must be at least 18 years old or access this website under the supervision of a parent or guardian. Under the terms of this agreement, Fpfly grants you a limited, revocable, non-transferable, and non-exclusive license to access and use this website via a web browser solely for purchasing personal items sold on the website and not for any commercial use or use for the benefit of any third party, unless explicitly permitted in advance. Any violation of this agreement will result in the immediate termination of the license without notice.

• Prohibited Actions: Without prior written consent, you may not:

  • Copy, distribute, display, sell, lease, transmit, or create derivative works;
  • Translate, modify, reverse-engineer, disassemble, or decode any part of this website;
  • Use website information for commercial purposes or the benefit of other businesses.

• Account Security: We may assign you a password and account identification to access certain parts of this website. You are responsible for all activities conducted using your password and account, including communications, transactions, and financial obligations. Please protect your account credentials and notify us immediately if you detect any unauthorized use.

Default Subscription to Newsletter

New users are automatically subscribed to our newsletter upon registration. You can unsubscribe at any time through your account settings.

Order Processing and Shipping

• Split Shipping: Depending on inventory availability, we may ship your order from multiple warehouses, splitting it into multiple packages if necessary.
• Processing Time: Orders are processed based on the estimated dispatch time shown on the website. If an order cannot be dispatched on time, we will contact you via the Support Center to provide a solution. If you contact us earlier, we will process your request according to our policies.

Comments and Feedback

• Submission Authorization: Any content you submit or post on the website (including ideas, technologies, comments, and suggestions) will be treated as non-confidential. By submitting or posting content, you agree to grant us a free, perpetual, worldwide license to use, modify, distribute, and display the content.
• Content Responsibility: You must ensure that your submissions do not infringe on any third-party intellectual property rights and are responsible for resolving any related disputes or liabilities.

Copyright Notice

All content on this website, including text, images, logos, icons, audio clips, and software, is the exclusive property of Fpfly or its content providers and is protected under copyright and trademark laws. Commercial use of website content without prior authorization is strictly prohibited.

Intellectual Property Infringement Policy

If you believe that any goods or services on this website infringe your intellectual property rights, please provide the following information:

1. Authorized representative's signature;
2. Description of the infringing content;
3. URL of the infringing content on the website;
4. Contact information;
5. Explanation of the infringement;
6. Proof of ownership of the intellectual property;
7. Statement attesting to the accuracy of the provided information.

Order Cancellation Policy

• Shipped Orders: Orders that have been packed or shipped cannot be canceled or modified.
• Unshipped Orders: For orders that are paid but not yet shipped, contact our customer service team as soon as possible. If cancellation is not possible, please accept the package and refer to our warranty policy.

Dispute Resolution and Governing Law

• Dispute Resolution: If disputes cannot be resolved within 30 days, they will be submitted to the Shenzhen Court of International Arbitration (SCIA) for arbitration in accordance with its current rules. The arbitration decision will be final and binding.
• Governing Law: This agreement is governed by and construed in accordance with Spanish law.

Fpfly is committed to delivering excellent service and a transparent shopping experience. Thank you for choosing us. Your trust is our motivation for continuous innovation!